Shipping policy
Welcome to Shoppora. We are committed to delivering your orders safely and efficiently throughout Pakistan.
Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times are as follows:
- Major Cities: 2–4 business days
- Other Cities & Remote Areas: 3–7 business days
Please note that delivery times are estimates and may vary due to unforeseen circumstances, courier delays, weather conditions, or public holidays.
Shipping Charges
- Shipping charges are calculated and displayed at checkout.
- Free shipping promotions may be offered on selected products or during special campaigns.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) service across most locations in Pakistan. Customers are requested to make payment at the time of delivery.
Order Tracking
Once your order has been shipped, you may receive tracking information via SMS, email, or WhatsApp (where applicable).
Delivery Issues
If your package is delayed, damaged, or lost during transit, please contact our customer support team as soon as possible. We will work with our courier partners to resolve the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Shoppora is not responsible for delivery delays or failed deliveries resulting from incorrect addresses or contact information provided by the customer.
Refused or Unclaimed Orders
Orders that are refused or remain unclaimed may be canceled, and future orders may require advance payment.